COFFEE TALK: Do they command or do they lead?
How to turn operations managers into leaders
Date:
4. 4. 2025
Time:
13:00 - 15:00
Price:
0 Kč
Time:
13:00 - 15:00
Price:
0 Kč
Place:
online

We cordially invite you to a seminar focused on the development of operational managers – whether in manufacturing, logistics, retail, construction or services.
The quality of leadership fundamentally affects performance, stability and employee satisfaction. However, many leaders coordinate tasks rather than actually lead their teams. So how do you develop them to become true leaders who motivate, develop and move their people?
At the seminar we will discuss how to properly set up development so that leaders not only gain new knowledge, but above all are able to apply it in everyday practice. We will focus on practical methods, proven approaches and concrete steps that lead to effective leadership in an operational environment.
What will you learn at the seminar?
1. What management expects from leaders vs. what their people need
- Managers must balance the demands of the company with the needs of employees and strike a balance between performance and humanity.
2. Key competencies of an operations manager – how to develop them
- Defining the areas of knowledge and skills of the leader is a prerequisite for the successful performance of his/her role.
3. How to transfer new skills into everyday practice and keep them there (Leader’s Standard Work)
- It is important to introduce new practices into the routine work of managers and to ensure that they become a firm part of their management.
4. Sharing experiences and exchanging best practices
- Discussions and practical examples help you find a workable solution for specific situations in your operation.
They are looking forward to you

Iva Berná
Senior Consultant
She is a certified trainer of the TWI methodology
Job Relations and Toyota KATA. He specializes in soft skills, creation and
implementation of Employer Branding.